General Terms and Conditions

1. INTRODUCTORY PROVISIONS

1.1 These General Terms and Conditions (the “Terms”) govern the use of the online dating application located and operated on the web portal https://www.hledammilence.cz and regulate the rights and obligations of the Contracting Parties, namely Adentech, s.r.o., Company ID No.: 054 44 233, with its registered office at Lindnerova 1610/4, 180 00 Praha 8, zapsaná v obchodním rejstříku vedeném Městským soudem v Praze, oddíl C, vložka 263744, e-mail: info zavináč hledam tečka cz (the “Operator”) and the User.

1.2 For the purposes of these Terms, the following terms have the meanings set out below:

a) Active Profile: a paid service enabling the User, within a specified quantitative limit and for a specified period, to contact Users of the “Looking for a man” type;
b) Application: the online dating application located on the Portal and operated by the Operator;
c) Price List: a document issued by the Operator specifying the fees for the provision of the Services and forming Annex 1 to these Terms;
d) Negative Experience: a negative rating given by a User of the “Looking for a man” type to a User of the “Looking for a woman” type, or vice versa, based on an actual experience;
e) Reporting Person: a User who notifies the Operator of the illegal nature of information published in the Application and/or of information contrary to these Terms, including information forming part of Users’ conversations;
f) Portal: the web portal available at https://www.hledammilence.cz;
g) Services: services provided by the Operator to the User under the Agreement, consisting mainly of enabling access to the Application and use of its features, including the Active Profile;
h) Agreement: the agreement for use of the Application concluded between the Operator and the User in accordance with these Terms, under which the Operator provides the Services to the User;
i) Contracting Parties: the Operator and the User;
j) User: a registered user of the Application who has concluded the Agreement in accordance with these Terms, or an applicant for registration in the Application;
k) Terms: these General Terms and Conditions for use of the Application, which form an integral part of the Agreement;
l) Warning: a notice sent by the Operator to a User who acts contrary to law, breaches these Terms, acts contrary to accepted standards of morality or endangers public order.

1.3 The Operator lays down the following basic conditions for concluding the Agreement and using the Application:
a) the User has reached the age of majority and has full legal capacity under the laws of the Czech Republic and of the country from which the User accesses the Application;
b) the User meets the statutory requirements for accessing the Application from the country from which the User connects; and
c) the User does not consider themselves offended, insulted or endangered by information or communications published in the Application.

1.4 By concluding the Agreement, the User confirms that they have read these Terms, fully understand them and agree to all rights and obligations contained in or arising from them.

1.5 Relationships not governed by the Agreement or these Terms, including the conclusion, validity and effectiveness of the Agreement, are governed by the laws of the Czech Republic, in particular Act No. 89/2012 Coll., the Civil Code, as amended (the “Civil Code”). In the event of conflict, the Agreement, including these Terms, shall prevail over non-mandatory provisions of the Civil Code, established practice and/or industry customs.

2. CONCLUSION OF THE AGREEMENT, USER ACCOUNT AND PROFILE

2.1 Registration in the Application is required in order to conclude the Agreement. Registration is free of charge. Only a natural person meeting the basic conditions in Article 1.3 may register.

2.2 The User registers by completing and submitting the registration form available on the Portal. The User must enter a nickname, a valid email address, their full date of birth, any other information marked as mandatory, and choose a password. The User must expressly confirm that they have reached the age of majority. All information must be correct, true and complete. The User bears full responsibility for incorrect, false or incomplete information, including vis-à-vis other Users or third parties suffering harm as a result. Before submitting the form, the User must confirm that they have read, fully understood and agreed to these Terms. By submitting it, the User also confirms that they have read the “Information on Personal Data Processing”, available here.

2.3 The Operator confirms successful registration by sending a confirmation email. The Agreement is concluded when that email is delivered to the User. It is concluded for an indefinite term.

2.4 The part of the user account used to publish and display information about the User in accordance with these Terms and the limits of the Application is the User’s profile. Profile requirements are stated on the Portal. After the Agreement is concluded, the Operator creates the User’s account through which the User accesses the Application and Services. Once completed, the profile is subject to the Operator’s approval, except for the password-protected photo gallery, which is not reviewed, and free-text fields, which undergo only automated machine checks if available at the relevant time. Until initial approval, some or all Application features may be unavailable. Changes made after initial approval are also subject to approval, but do not restrict the Application’s features. The Operator shall carry out approval and establish the account within 48 hours after conclusion of the Agreement or after profile changes. If the profile is not approved because it fails to meet the requirements, the User will be informed through the Application, including how it should be corrected. Once corrected, the profile will be submitted for another approval round, repeatedly if necessary while deficiencies remain.

2.5 Access to the user account is protected by the User’s email address and chosen password. The User must keep their login credentials secret and may not allow third parties to use the account. If the User discloses the password to a third party, the Operator may restrict Application features and/or access to the account. The User is responsible for all activity on the account, whether performed by the User, an authorised person or any third party whom the User allowed to use it.

2.6 The User is always responsible for all information in the user account and/or published on the profile, all communications sent through it, and any information otherwise communicated to the Operator or entered into the Application. Except as stated in these Terms, the Operator does not review such information or communications and is not responsible for their accuracy, truthfulness or completeness. The Operator is not responsible for Users’ compliance with offers or agreements made between them.

3. SERVICES AND RULES FOR THEIR USE

3.1 Users of the “Looking for a man” type who have uploaded a photograph may use the following Application features:

a) send a like to another User;
b) give a Negative Experience to a User of the “Looking for a woman” type with whom they have or had an unlocked conversation in which both Users sent at least one message to the other;
c) view other Users’ photographs, except password-protected galleries; and
d) contact Users of the “Looking for a woman” type without limitation.

3.1.1 The following measures apply according to the number of Negative Experiences received by a User of the “Looking for a man” type:
a) 2 Negative Experiences: mandatory profile verification under Article 4.6;
b) 3 Negative Experiences: blocking of the function for starting conversations;
c) 5 Negative Experiences: removal of the profile from the User listing and closure of access to the listing of Users of the “Looking for a woman” type.

3.1.2 At the request of a User of the “Looking for a man” type, the Operator may hide Negative Experiences from that User’s public profile. Hiding one or more Negative Experiences affects only their public display and has no effect on the measures under Article 3.1.1.

3.2 Users of the “Looking for a woman” type may use the Application as follows:

3.2.1 Users of the “Looking for a woman” type without an Active Profile who have uploaded a photograph may:
a) send a like to another User;
b) give a Negative Experience to a User of the “Looking for a man” type, but only where they have or had an unlocked conversation in which both Users sent at least one message to the other; and
c) view other Users’ photographs, except password-protected galleries.

3.2.2 Users of the “Looking for a woman” type with an Active Profile may:
a) send a like to another User;
b) give a Negative Experience to a User of the “Looking for a man” type with whom they have or had an unlocked conversation in which both Users sent at least one message to the other;
c) view other Users’ photographs, except password-protected galleries;
d) request the password to a password-protected gallery; and
e) contact and unlock conversations with Users of the “Looking for a man” type under Article 3.3 and Annex 1.

3.2.3 A User of the “Looking for a woman” type who has never purchased an Active Profile after registration will automatically lose access to the listing of Users of the “Looking for a man” type after their 30th login.

3.3 Users of the “Looking for a woman” type may contact Users of the “Looking for a man” type only after purchasing an Active Profile, within the scope, for the period and at the price stated in the Price List.

3.4 An Active Profile may be purchased by placing an order through the form available in the user account and clicking “Place binding order and display payment details”. The Operator charges no deposit, but the User must pay the price in advance by bank transfer. The Active Profile will be activated without undue delay and no later than 24 hours after payment, unless these Terms provide otherwise.

3.5 Payment occurs when the price is credited to the Operator’s bank account. A tax document will be issued and sent to the User electronically.

3.6 The Active Profile order becomes binding and the related partial agreement is concluded upon payment of the Active Profile price. The Operator will confirm receipt of the order, including confirmation that the price has been credited to the Operator’s bank account, by email to the address provided by the User during registration, without undue delay after payment. After paying the price, the User cannot change the Active Profile order.

3.7 The following rules and the rules in Annex 1 govern use of the purchased number of conversations:

3.7.1 As part of marketing campaigns, the Operator may grant free conversations by increasing the limit of unlocked conversations for a specified period; details will be shown in the Application. The paid limit for the relevant Active Profile is used first, followed by the free limit.

3.7.2 An order and payment for an Active Profile constitute the User’s request for paid Services. The User expressly agrees that the Service may be provided, or its provision commenced, and the Active Profile activated before expiry of the withdrawal period. Otherwise, the Active Profile can be activated only after expiry of the 14-day withdrawal period. The withdrawal procedure is described below.

3.7.3 If the Service is fully performed during the withdrawal period under Article 3.7.2, for example by using the entire limit of unlocked conversations, the User has no right to withdraw in relation to those paid Services. If the period has not expired and the Service has not been fully performed, the User may withdraw, but after activation must pay the Operator a proportionate amount for the part already provided. That amount is determined according to the number of unlocked conversations used from the applicable limit. Once the entire limit has been used during the withdrawal period, the User may no longer withdraw in relation to the paid Services.

3.7.4 If the User pays into an account held with a Czech bank in a currency other than Czech koruna, any proportionate refund following withdrawal will be paid in Czech koruna. The User bears any exchange-rate loss.

3.8 If the User pays more than the current Price List price, the Operator will extend the duration of the Active Profile proportionately to the overpayment. If the User acts contrary to accepted standards of morality or fair commercial dealing, in particular by intentionally making excessive payments and then ignoring the Operator’s requests, the Operator may restrict Application features or access to the account.

3.9 If the User paid by depositing funds into an account at the relevant bank, then, if access is restricted, the User must provide bank details upon request so that the Operator can return all or a proportionate part of the Active Profile price. If the User fails to do so within 7 days after delivery of the request, the Operator will send the overpayment through the most recently used bank connection known to it and may deduct transaction fees. If no bank connection is known, the Active Profile duration will be extended proportionately to the overpayment.

3.10 The Active Profile ends upon expiry of the purchased period or exhaustion of the limit of unlocked conversations, whichever occurs first. Unused conversations, including free ones, do not carry over. A conversation is unlocked when a User with an Active Profile starts it through the Application. If it is started by a User of the “Looking for a man” type, it is unlocked when the User with an Active Profile replies. Unlocked conversations remain permanently unlocked, including after the Active Profile ends.

3.11 An unlocked conversation will cease to appear in the conversation list and will no longer be available if:
a) either User’s profile is deactivated;
b) one User blocks the other; or
c) the User’s access to the account or Application is blocked or restricted under these Terms.

4. FURTHER CONDITIONS FOR USING THE APPLICATION

4.1 Access to and use of the Application are free except for the Active Profile price. The User bears internet connection costs and associated problems, including unavailability or malfunction.

4.2 A profile may not contain bank details or direct contact details, such as an email address, telephone number, address or social-media name, enabling Users to connect outside the Application. A User may not publicly ask other Users for direct contact details on their profile. The Operator may refuse to publish such information and require correction.

4.3 A User of the “Looking for a man” type may not include direct contact details in the first message of a conversation with a User of the “Looking for a woman” type. A breach results in the ability to start conversations being blocked for 48 hours.

4.4 Inappropriate photographs may not be published on a profile. These include photographs contrary to law, accepted standards of morality or general standards of decency, especially pornographic or vulgar photographs. The Operator does not review photographs in a password-protected gallery under Article 2.4. A breach may result in a Warning under Article 4.11.

4.5 If a User behaves inappropriately, immorally or contrary to the agreed standards of conduct towards another User (for example, by using vulgar language), another User who has an unlocked conversation with that User in which messages were exchanged by both parties may give them a Negative Experience, which will then be displayed on the User’s profile. The Operator will notify the User by email when a Negative Experience is given. A Negative Experience may have a lasting impact on the scope of Services provided to a User of the “Looking for a woman” type under the conditions set out in Annex 1 to these Terms. A Negative Experience may not be given for a breach of law or a breach of any provision of these Terms other than this Article 4.5. The User must report such conduct to the Operator in accordance with Article 7 of these Terms.

4.6 A User may apply for a “Verified Profile”. Verification consists of verifying the authenticity of photographs. After verification by the Operator, the User receives “Verified User” status. The procedure and conditions are available in the Application. A photograph uploaded for verification is used solely to verify the User, is not used for other purposes and is not published. “Verified User” status is required in order to lock profile photographs in a password-protected gallery.

4.7 The User may not use the Application for commercial purposes, to offer work, goods or services, send advertising or marketing communications, send links to competing portals, obtain contacts for commercial purposes, or otherwise act contrary to the Agreement, these Terms or generally binding law. IN PARTICULAR, OFFERING OR SEEKING SEXUAL SERVICES OR PROSTITUTION IS PROHIBITED. Such content may be reported using the “Report” button on the relevant profile or conversation, or by email to report zavináč hledam tečka cz. A breach may result in a Warning under Article 4.11.

4.8 The User may not disclose information from the non-public part of the Portal, except information relating exclusively to that User, or any non-public information concerning other Users, including their photographs or conversations. A breach may result in a Warning under Article 4.11.

4.9 A User may not have more than one profile. BY CREATING A NEW PROFILE, THE USER AGREES THAT NEGATIVE EXPERIENCES AND WARNINGS FROM THE ORIGINAL PROFILE WILL BE TRANSFERRED TO THE NEW PROFILE. IF A USER HAS MORE THAN ONE PROFILE, ALL OF THEM WILL AUTOMATICALLY BE ASSIGNED THE HIGHEST NUMBER OF NEGATIVE EXPERIENCES AND WARNINGS RECORDED ON ANY OF THEM. If the User attempts to circumvent or circumvents this rule, the Operator may restrict or deactivate all of the User’s accounts.

4.10 The User undertakes to treat other Users in accordance with accepted standards of morality and not to engage in inappropriate conduct, in particular insults or unlawful conduct. Inappropriate conduct or another breach may be reported using the “Report” button on the relevant profile or by email to report zavináč hledam tečka cz. A breach may result in a Warning under Article 4.11.

4.11 If a User acts contrary to law, breaches these Terms, acts contrary to accepted standards of morality or endangers public order, the Operator may send a Warning to the User by email.

4.12 The Operator may permanently block the User’s access to the Application, prevent the User from creating a new profile and/or remove the profile from the listing if the Operator gives the User:

4.12.1 one or more Warnings for using the Application to offer or seek prostitution and/or for breaching the law; or

4.12.2 two or more Warnings for breaches of Articles 4.4, 4.7, 4.8, 4.9, 4.10 or 6.1 not falling under Article 4.12.1, or for conduct contrary to accepted standards of morality or endangering public order.

4.13 Restriction of account access also constitutes the Operator’s withdrawal from the Agreement for the reasons stated in these Terms and takes immediate effect for the future. If access is restricted or the profile removed from the listing, the User will receive a proportionate refund for the unused Active Profile under Articles 3.7.3 and 3.9. This does not apply where these Terms or the law were breached.

5. RIGHTS AND OBLIGATIONS OF THE OPERATOR

5.1 The Operator is not required to monitor information stored or otherwise provided by a User in the Application or actively seek facts and circumstances indicating illegal content.

5.2 In particular to protect Users, the Operator may monitor and enforce compliance with these Terms and applicable law using available means. It may inspect profiles and other User content for possible breaches while respecting Users’ privacy to the greatest extent possible. Checks are generally preventive and automated. Where an automated check or another User’s report creates suspicion, the Operator may perform a manual review. It may notify the User and request correction, or, depending on the nature of the content, disable access to or remove it without prior notice and without an obligation to notify the User or retain a copy; reported illegal content will always be removed.

5.3 The Operator may limit the number of registered Users and refuse any registration without giving a reason.

5.4 The Operator may temporarily or permanently restrict the display of a User’s profile in the User listing, particularly on account of the User’s inactivity.

5.5 The Operator may restrict a User of the “Looking for a woman” type from accessing the public User listing if that User does not purchase an Active Profile.

5.6 The Operator may terminate the Agreement and deactivate a profile if the User does not log in within one month after receiving the latest message.

5.7 The Operator has no influence over and bears no responsibility for arrangements or agreements between Users who obtained each other’s contact details through the Application. Such arrangements are legal acts between those Users, who bear full responsibility for them. Normally, the Operator does not know their content and merely provides the Application as a platform. Exceptions include investigating a suspected breach of these Terms or complying with a statutory duty.

5.8 The Operator may restrict or temporarily interrupt availability, including indefinitely, where its hardware or software requires maintenance. A User with an Active Profile is entitled to an extension equal to the interruption.

5.9 The Operator may permanently discontinue the Application. If this occurs while paid Services are being provided, the User will receive a proportionate refund for the paid Services.

5.10 The Operator is not liable for damage caused by external influences, interruption, malfunction or outage, or for damage arising from data loss or unauthorised access to User data in the account.

5.11 The Operator may delete messages older than six months to optimise the Application.

5.12 The Operator may delete messages of Users whose profile has been deactivated or removed from the listing, or whose account access has been restricted.

5.13 If the Operator changes Application functionality or otherwise changes features available to the User, the User will be informed on this page. No separate email is sent unless Article 10.6 requires notice of a significant change. Because the Application is hosted on the Operator’s server, different versions cannot technically be retained after changes. A User who disagrees may terminate the Agreement and stop using the Application under Article 6.3.

6. RIGHTS AND OBLIGATIONS OF THE USER

6.1 When using the Application, the User must comply with the Agreement, these Terms and generally binding law. In particular, the User may not enter or publish false, deceptive or misleading information; personal data of other or fictitious persons; content infringing copyright, other intellectual property rights or legitimate interests of third parties; marketing communications; requests, offers or intermediation of sexual or similar services or prostitution; or content capable of creating the impression of instructions for committing a criminal offence.

6.2 The User may not misuse, block or modify any part of the Application or attempt to gain unauthorised access to it.

6.3 The User may withdraw from the Agreement without giving a reason within 14 (fourteen) days after its conclusion, subject to these Terms. The deadline is met if the withdrawal is demonstrably sent to the Operator within that period. It must be sent to the address in Article 1.1 or to info zavináč hledam tečka cz. The User may use the model form included in these Terms.

6.4 The User may request profile deactivation and termination of the Agreement at any time by clicking “Deactivate profile” in the Application or emailing info zavináč hledam tečka cz. The Operator will disable the profile within 48 hours after receiving the request, thereby terminating the Agreement. The User acknowledges and agrees that the Operator will retain data supplied by the User so that the profile can be restored at the User’s request. If the User also requests erasure of personal data by email to info zavináč hledam tečka cz, the data will be erased within 48 hours after receipt, except for personal data retained to the extent described in the “Information on Personal Data Processing”.

6.5 The User acknowledges that where a breach of these Terms or generally binding law shows signs of criminal activity, the Operator may disclose the User’s personal data to law-enforcement authorities.

6.6 A consumer may address complaints to the Czech Trade Inspection Authority (Česká obchodní inspekce), Štěpánská 567/15, 120 00 Prague 2, Czech Republic, which supervises the Operator’s activities and provides alternative dispute resolution for consumer disputes. Further information and the English-language procedure are available at https://coi.gov.cz/en/information-about-adr/. In a cross-border consumer dispute within the EU, Norway or Iceland, the consumer may also seek free assistance from the European Consumer Centres Network (ECC-Net); details are available through the Czech Trade Inspection Authority at https://coi.gov.cz/en/information-on-out-of-court-settlement-of-cross-border-consumer-disputes-in-the-eu/.

7. REPORTING CONTENT TO THE OPERATOR

7.1 Any User may notify the Operator of illegal information and/or information contrary to these Terms published in the Application, including information in Users’ conversations. The notice must contain enough information for the Operator to become demonstrably aware of the illegality or breach and must include at least:

7.1.1 identification of the information and its exact electronic location, such as the URL, profile name, username or email;

7.1.2 reasons why the information is illegal;

7.1.3 the Reporting Person’s name and email address; and

7.1.4 a statement confirming the Reporting Person’s good-faith belief that the information and allegations in the notice are accurate and complete.

7.2 A notice may be sent using the “Report” button in the Application or by email to report zavináč hledam tečka cz.

7.3 The Operator will review the notice and decide whether to take a measure under Article 7.4 or decline to do so.

7.4 If, in the Operator’s assessment, sharing the information breached:

7.4.1 Article 4.4 and/or Article 6.1 or otherwise breached the law, the Operator will remove the information; or

7.4.2 Articles 4.3, 4.8, 4.9 and/or 4.10, other than through a breach under Article 7.4.1, the Operator may restrict its visibility, disable access to it, assign it a lower position or remove it.

8. COMPLAINTS AND DEFECTIVE PERFORMANCE

8.1 The Operator continuously updates the Application so that it is available through commonly used, up-to-date browsers, computers and mobile devices. No updates beyond these ordinary server-side updates are agreed with the User.

8.2 If the Operator provides defective performance, the User may make a complaint without undue delay by email to info zavináč hledam tečka cz.

8.3 A complaint must be in writing and include all information necessary to assess it, in particular:
a) the nickname and email used for registration;
b) a description of the facts giving rise to the complaint; and
c) evidence and documents concerning those facts.

8.4 The Operator decides whether a complaint is justified. It must review and resolve it without undue delay and inform the User of the result no later than 30 days after it is made. If accepted, the User will receive performance corresponding to the extent of the defective performance unless the User expressly exercises another statutory remedy.

8.5 Defects do not include inability to access Services, an Active Profile or other performance due to the User’s internet connection or equipment; unavailability caused by third parties; unavailability of a profile or other performance provided free of charge; or occasional unavailability.

8.6 The User must exercise rights arising from defects without undue delay after discovering the defect or after they could have discovered it with ordinary care. The User may notify a defect appearing in the Service during its duration.

8.7 If the Service is defective, the User may require the defect to be remedied unless this is impossible or disproportionately expensive. The User may require a reasonable price reduction for a paid Active Profile, or withdraw from the Agreement, where the Operator fails to remedy the defect within Article 8.4, it is apparent that it will not be remedied within a reasonable time or without significant inconvenience, it recurs after remedy, or it constitutes a material breach. The User may not withdraw where the defect is insignificant. A defect also includes non-compliance with the agreed scope, quality, functionality, compatibility or interoperability, unsuitability for the agreed purpose, or non-compliance with these Terms or other instructions and information displayed in the Application.

9. COPYRIGHT

9.1 The Operator owns the Application and exercises all proprietary copyright in it within the meaning of Act No. 121/2000 Coll., the Copyright Act, as amended.

9.2 The User represents and undertakes that they are entitled, to the necessary extent, to publish, distribute and otherwise use content entered into the Application, including photographs and information, and that the content is not encumbered by third-party rights.

9.3 The User grants the Operator a licence to use the entered content to the extent, for the purpose, for the period and in the manner arising from use of the Application. The licence permits the Operator to handle, modify, edit, make available and otherwise use the content within the limitations of the Application’s functionality and as necessary to operate the Application and Portal. It lasts until the content is removed by the User or Operator under these Terms.

10. FINAL PROVISIONS

10.1 Pursuant to Sections 1820 and 1826 of the Civil Code, the Operator further informs the User that:
a) the concluded Agreement will be stored electronically by the Operator. The User has no access to the stored Agreement. The Operator sends these Terms to the registration email together with confirmation that the Agreement has been concluded;
b) the Agreement may be concluded in Czech or English, depending on the language version of the Application selected by the User, and communication between the Operator and the User may take place in Czech or English;
c) the Agreement is concluded under Article 2, by the Operator confirming the User’s registration;
d) before any agreement is concluded, the User can check, change and correct the information entered;
e) the Operator provides the Services in accordance with applicable law and the “Information on Personal Data Processing” available on the Portal. The Operator is not bound by any voluntary or mandatory codes of conduct; and
f) the Application is available in current supported versions of Microsoft Edge, Google Chrome, Mozilla Firefox and Safari on computers and mobile devices. The User must keep browsers updated. The Operator is not responsible for defects caused by inadequate hardware or software used by the User.

10.2 The Contracting Parties agree that communications and service of documents may take place electronically at their email addresses.

10.3 The Agreement shall be interpreted and produce legal effects solely in accordance with its express provisions and the law. Effects arising from the Contracting Parties’ customs or established practice are excluded, and no account is taken of trade customs generally observed or observed in the relevant sector.

10.4 If any provision of the Agreement or these Terms is held illegal, invalid or unenforceable, this does not affect the remaining provisions, which shall be interpreted as if the affected provision did not exist. It shall be replaced by a lawful, valid and enforceable provision closest to the meaning and purpose of the Agreement and these Terms.

10.5 The parties will primarily seek to resolve disputes arising from or in connection with the Agreement amicably. If no agreement is possible, disputes shall be resolved by the courts of the Czech Republic. Where permitted by law, the Contracting Parties agree that the court having territorial jurisdiction shall be the court at the Operator’s place of business. Mandatory consumer jurisdiction rules remain unaffected.

10.6 The Operator may change the Application and Portal, including their content, functions and features, to expand the Services and improve user convenience, without additional cost to the User. If a change significantly affects access to or use of the Application or Portal, the Operator will give at least 30 days’ notice in text form to the User’s email address. The User may terminate the Agreement within 30 days after being notified of such a significant change.

10.7 The Operator may amend these Terms unilaterally at any time and must inform the User without undue delay through the Portal and replace the existing Terms in the Application. Amended Terms take effect upon publication, but become effective for existing Users when they consent to them. Consent may be express, by clicking a consent button, or implied by continuing to use the Application after notice. A User who disagrees must refrain from using the Application and may deactivate the profile. If deactivation for this reason occurs while paid Services are being provided, the Operator will, upon a request emailed to info zavináč hledam tečka cz, refund a proportionate part of the paid Services.

10.8 These Terms are valid and effective from 16. 7. 2026.

10.9 Model withdrawal form

(Complete and return this form to the Operator only if you wish to withdraw from the Agreement.)

Notice of withdrawal from the Agreement

Adentech, s.r.o.
Lindnerova 1610/4, 180 00 Praha 8
Company ID No.: 054 44 233
zapsaná v obchodním rejstříku vedeném Městským soudem v Praze, oddíl C, vložka 263744
e-mail: info zavináč hledam tečka cz

I hereby give notice that I withdraw from the agreement for use of the online dating application on https://www.hledammilence.cz.

- date of conclusion of the Agreement / registration date:
- User’s full name:
- User’s address:
- User’s email:
- date:

…………………………………
User’s signature
(only if this form is submitted on paper)

ANNEX 1 – PRICE LIST

1. Price of the Services

1.1 This Annex is published only in the Application. The Operator may amend it at any time during the Agreement, but an amendment applies only to Active Profiles paid for after it is made. The User is always informed of the changed Active Profile price before payment.

2. Compatibility

2.1 The Application is compatible with the following browser versions:

Chrome 105.0 and later;
Safari 15.6 and later;
Edge 104.0 and later;
Firefox 104.0 and later.

2.2 The Operator does not warrant or guarantee compatibility or error-free operation with other browsers or browser versions. Any non-standard behaviour in such circumstances is not a defect.